Our remote
administration services range from basic
packages focusing on network infrastructure
and server management to full-service remote
administration and end-user support
packages.
Our administrative services cover a broad range of
services including:
Remote Network Management Services
- Vulnerability Scanning
- Performance Monitoring
- Intrusion Detection
- Escalated Notification upon outage or
drop below acceptable performance levels
Application & Service Monitoring
- Mail Servers
- Web Services/Applications
- Database Availability
Patch Management
We make sure your systems are up to date
with the latest service packs and security
patches.
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Server Monitoring
- Connectivity
- CPU & Memory Utilization
- Drive Space
- Memory Utilization
- Backup & Event Logs
- Vulnerability Scanning
Escalated Notification
When problems are detected on your network it is
imperative that action is taken quickly. We
track & monitor critical events from the moment
they occur until they are successfully resolved.
Escalated notification allows the right people
to be automatically informed when a case is not
resolved within a pre-defined time period.
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